|
|
|
|
|
|
Department Wise Tickets
| Department | Open | Answered | Overdue | Closed | Reopened | Total |
|---|---|---|---|---|---|---|
| Marketing | 0 |
0 |
0 |
7 |
0 |
7 |
| Accounts | 2 |
1 |
2 |
0 |
1 |
2 |
| Operations Support | 22 |
1 |
11 |
47 |
3 |
69 |
| Operations /Excellence | 23 |
1 |
12 |
48 |
1 |
71 |
| Operations COCO | 15 |
1 |
9 |
31 |
1 |
46 |
| Supply Chain | 5 |
0 |
1 |
10 |
5 |
15 |
| BD Legal & Compliance | 0 |
0 |
0 |
0 |
0 |
0 |
| Projects And Maintenance | 4 |
2 |
2 |
38 |
2 |
42 |
| HR | 1 |
1 |
0 |
0 |
1 |
1 |
| IT | 2 |
0 |
1 |
4 |
2 |
6 |
| NPD | 0 |
0 |
0 |
0 |
0 |
0 |
| Others | 4 |
| Tickets | COCO | FOFO |
|---|---|---|
Total |
|
|
Open |
|
|
Closed |
|
|
Pending |
|
|
Reopened |
|
|
Overdue |
| Department | Average TAT (In Days) |
|---|---|
| Marketing | 14 |
| Accounts | |
| Operations Support | 12 |
| Operations / Excellence | 12 |
| Operations COCO | 12 |
| Supply Chain | 12 |
| BD Legal & Compliance | |
| Projects And Maintenance | 13 |
| HR | |
| IT | |
| NPD | 6 |
